Avi Hanner

Avi Hanner

Senior Director, Customer Experience APAC

Avi is an experienced customer experience and strategy leader with a demonstrated history of working in the education technology and university sectors. He is a lifelong learner with expertise in end-to-end relationship management, learning management, educational technology, and mentorship. 
Avi has worked in Education Technology for 20 years, starting with supporting academics and students in the University sector, before shifting focus to the management of the LMS and eLearning Applications as well as the teams providing the support. After 9 years working for Universities, Avi moved into the Tech Sector and has since worked in a number of roles supporting customers and selling solutions. In 2018 Avi moved to Instructure in a Strategic role and now leads the Customer Experience team (Implementation, Customer Success Management and Renewals) throughout the APAC region.
 

More From Avi Hanner

Aug 12, 2017
Empowering RTO Students by Increasing Engagement
Australian students who enrol in further education with RTOs (registered training organisations) can get caught up in the numbers: the money, the courses, the time—until they end up feeling like statistics themselves. But when instructors find ways to increase engagement with course content, they can help students feel empowered to “own” their professional future.   That was the result with students at Seed Skills, an RTO that specialises in high-quality training in residential care and Read More...

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